MCV.DIGITAL › MCV.CX › Inbox + leads
Inbox + leads
One inbox.
Every lead and conversation from every surface lands in one shared inbox, beside your orders.
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generated01 · What it covers
Inbox + leads, piece by piece.
Shared inbox
All channels, one queue.
Leads
Pipeline from first touch.
Assignment
Route to the right person.
History
Every customer's full thread.
02 · Building blocks
The Lego in the box.
CxInboxAdapterKit → CX contract.
admin-desk: inbox + leadsOps surface every client needs.
ChannelsComing soon
03 · How DIGITAL plugs in
Need → reality → action.
| DIGITAL need | MCV.CX reality | Integration |
|---|---|---|
| Contact forms | CX inbox | Adapter |
| Lead pipeline | CX sales | Adapter |
| Ops view | admin-desk | Consume |
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